News - I-CAR Press Releases 1998

(Rolling Meadows, IL) The I-CAR International Office in Rolling Meadows, IL has been renamed the "I-CAR Volunteer, Instructor, and Customer Support Centre." This announcement was made at the I-CAR International Annual Meeting held in Lake Buena Vista, FL, in July.

"We feel it is important that the office has a name that makes clear our strong commitment to supporting our international network of dedicated Volunteers and Instructors," said Tom Mack, Executive Vice President of I-CAR. "I-CAR is committed to continuous improvement of service to our Students, Volunteers, and Instructors."

As part of the continuous improvement plan, I-CAR is currently working to achieve the highest possible levels of service in the following areas: fast processing of course paperwork, student certificates, and Gold Class applicationsaccurate handling of all material orderscustomer service support that exceeds customer expectationsquality field support that exceeds Volunteers and Instructors expectationseffective marketing of I-CAR and the Gold Class Professionals, program to the general public, as well as the Industry

The I-CAR World Headquarters is located at:

I-CAR World Headquarters
5125 Trillium Blvd.
Hoffman Estates, IL 60192

Fax and Phone numbers for the I-CAR Volunteer, Instructor, and Customer Support Centre are:

Customer Service Phone: 800.422.7872
General Office Phone: (847) 590-1198
Customer Service Fax: (800) 590-1215
General Office Fax: (847) 590-1215

I-CAR, founded in 1979, is an international, not-for-profit, training organization dedicated to improving the quality, safety, and efficiency of auto collision repair for the ultimate benefit of consumers.

		I-CAR Press Release ( 45K) in Adobe Acrobat Format

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